I want to thank this incredible platform; it not only keeps our community together on different topics, but also gives us the opportunity to make ourselves visible by offering our services. This app gave me the opportunity to work for myself again, being visible in different neighborhoods in Miami. Building a client portfolio takes time and dedication and Nextdoor gave me the opportunity to be seen by thousands of families at the same time. I started using it when that pandemic 😷 that paralyzed the entire world. I quit my job as Chief Engineer for 4 buildings in North Miami, so I went all in and won 💪. In 2008 when Real Estate fell, I was working independently as a Handyman and I was doing well, but that economic disaster in 2008 made me have to be a Chief Engineer for hotels and then those four buildings. I had already given up on going back to work for myself, but I found Nextdoor and I decided to leave everything and go back to work for myself and Nextdoor gave me my life back. Today, 4 years later, I can say that I feel very proud of all the effort I put into each job and for being recognized by my clients, highlighted in the more than 530 reviews from neighbors on my profile. Something incredible and very difficult to achieve 530 reviews; More than any other contractor in all of Miami? in 4 years working with Nextdoor, and this is why I love ❤️ this platform. Thank you, thank you 🙏 and a thousand more thanks, for giving me back my work freedom.
I love this app for so many reasons. I like knowing about car break ins, and things to be aware of for safety of my children at specific times in the day when people mention strange people in the neighborhood. I love responses I get about experienced neighbors have had with specific out patient care like doctors, dentists, and other providers in the area. This app is great for new comers and very welcoming. We learn about good restaurants, outdoor activities, and good vendors etc. The reason I gave this a low rating is because I would live the option to hide specific posts about animals on the lose, or families looking for their animals, and everyone letting each other know when their animals came home or when/where they were located. There have been SO many posts that I wish that there could be a separate option within this app to view the “animals on the loose” posts. It would streamline pertinent information for those individuals who are looking for their animals, and if one was wandering ppl can post in this specific area and allow non-animal owners, or those of us who aren’t seeing lost animals, to streamline the information on the page.
Nextdoor has become increasingly slower and buggier, and options that were easy to find before are now hidden and take several clicks to locate. You can swipe and swipe and swipe before the screen will actually scroll. Clicking on a post or image? Hurry up and wait, and half the time now the whole app freezes up. Even typing a comment is a monumental effort … I’ll have the entire sentence typed before it shows up on my screen. Then there’s the censors and moderation. I’m a neighborhood lead and have been for several years. I petitioned hard to become one. But then Nextdoor decided to dump a bunch of random people in as moderators. Many have absolutely NO idea what the rules regarding content even are! They’ll flag one word comments like, “Really?” as public humiliation. Because it was directed toward them or their pal. *true story* It’s frustrating to those of us who originally were tasked with this responsibility. Nextdoor’s auto-censor algorithms are utterly ridiculous too … flagging words like “stupid” or “jerk” and reminding us to be “nice.” 😐 Nextdoor: you have an awesome thing going here, great idea overall and content, but PLEASE bring back the earlier format! Speed things up, minimize the constant barrage of irrelevant ads, and go back to neighborhood leads only instead of all this random crap. I don’t expect a response to this review … Nextdoor isn’t real keen on that sort of thing either unfortunately.
I wish I could give this app zero stars. It is too draconian and it has too many perfectionists, in my opinion. If you post the wrong question or word it incorrectly, even if you mean no harm, someone will come and rub it in your face. I have posted honest questions that were meant to be innocent questions, and one of my recent questions attracted a whole lot of bad comments and negativity, even though it was not meant to be a negative question… and even though I decided to delete my own post later on, my account was still suspended anyway. This is beyond petty in my opinion. On top of that, I kept on trying to change my email and I was met with nothing but glitches. Also, when I tried signing out of my account and signing back in, it signed into a duplicate account that I had accidentally created months ago… but I could not get back into my original account with a profile picture, description, and everything. So I just decided to deactivate my account for good and I might not ever come back, even though there are some benefits to having an account with this app. I also do not think that you should have to give out your “exact” address to have an account, this is ludicrous in my opinion. In my opinion, you should also be allowed to use a middle name instead of a last name. I honestly have no idea how this app has gotten so many great reviews, especially with all of these frustrating glitches that I had to deal with.
Update: I uninstalled the app (which said it would delete its data), restarted my phone, then reinstalled it. The first couple of times I ran the app, scrolling was smooth again. What was quite weird is: I didn’t have to log into NextDoor again. So it kept some of my data, somewhere (key store?). It did ask for permission to send notifications again. Anyway, let’s see if the scrolling problem builds up again. April ‘22 The scrolling hitches are still there. If you keep the panel moving slightly, even by dragging up and down, it will scroll smoothly through pages and pages of content. But the moment the panel stops completely, you cannot scroll at all for 3-5 seconds. Not can you hit buttons. The app doesn’t heat up the phone, so it’s not stuck in a loop. It just goes idle, and forgets to poll for input. Obviously, QA would have noticed this. So it must be an issue w iPhone 8, only. Maybe a bad assumption about equal update rates everywhere? I’m on the latest OS. March ‘22: The last few versions have a performance bug where scrolling hitches, and buttons are unresponsive for a moment. No other apps on my iphone8 are doing that. I love the service and seeing local posts. Also, it would be nice as an admin of a group to be able pin/unpin posts in the app. Right now, you can only do that on the web.
Beware! Absolutely NO REGARD for your personal information!!
I used this app to get help from the local community about an ongoing neighborhood issue. My post got a lot of views in a very short time but a disgruntled neighbor reported me for not using my real name so they disabled my account. I discussed the difference between real name and legal name with them. They don’t understand that for a lot of us, we have the legal name on paper and the name our friends know us by. That’s the name I had put in my Nextdoor App and I consider it as my real name. What’s even more ridiculous is that they asked me to EMAIL a copy of my driver’s license to them for verification. Do they not realize how insecure e-mail is and how common identity theft is? If this is how carelessly they treat our information, I can’t imagine how careless they are with our other information they collect by just using the app. They also said they tried to verify me but couldn’t from their records. I was shocked to hear that they used my information, without permission, for their own verification. I would have never signed up for this app if I had known that they’d be using my information for their own use. I am worried that they are selling my information to third parties for profit. I have asked them to delete all my information from their system but i am still waiting for a response. At the basic human level, why should we allow them to dictate how one wants to introduce oneself?
They’ve “revamped” the app so now you can only see the latest few of your saved items, anything past the few they show is now completely inaccessible. The new app design is awful, it takes a bunch more taps and scrolling to do what used to just be a couple taps. I primarily use this for the stuff for sale, and they’ve completely messed it up, tons more painful to use and everything is much harder to use! The app is very spammy, because you don’t have anyway to exclude topics you aren’t interested in, only to “follow” to see everything. For example, it seems like half the posts are about pets, which I have no interest in, but also no way to disable. There's no way to disable notifications for just one thread, so any thing you ever do or participate in, you'll get harassed and inundated with a barrage of notifications for any active conversation. The only other alternative you have is to never participate in any thread to avoid the barrage of notifications. Yeah, that's an incredibly "smart" way to build a social-type app. Not! And even though the app supposedly has notifications settings, it seems to ignore them because I keep getting notifications for types of things I’ve clearly disabled. Because of this I have to keep notifications for the WHOLE app turned off, which means I don't see important stuff going on, which really makes the app pretty useless to me.
So, apparently posting truthful and honest review about someone who is scamming, elderly folks, I’m Social Security, for thousands of dollars is frowned upon by the monitors who I’m sure are his friends. My post is removed for bullying the way provided proof of what this man did to my 79-year-old father on Social Security. This man after several years posted an ad for working on peoples houses which caught my attention right away because I’ve been looking for this man he spent over $5000 of my dad‘s money and never did the work. I have checks to prove it in the house that has no repairs done, after posting on this man’s ad that he should do the right thing he private messaged me trying to give me excuses for why he scammed my dad imagine my surprise since my name is not the same as my dad‘s name and I wasn’t in the area and he scammed my father. How does he know who my dad is he must’ve done some research himself. He knows what he did, the monitors deleted my post and said that I was bullying him not bullying him. He bullied a senior citizen on Social Security and stole over $5000 of his money. How am I bullying this man asking him to do the right thing they removed my post that just makes me mad because that means that this app is not for the negative only for what is happy and lucky and that’s not how the world works so one star for me for not doing the right thing, don’t censor people that are trying to warn others from scammers that’s wrong
Hi my name is Kamryn, I have just started using this app today on August 24, 2022. Might I add whilst said I have only just downloaded the app this evening and within half an hour I have already received notifications from different people needing help with work in their yard. I know this app is just a fun nice way to branch out and find what kind of groups you’d like to be a part of which is hard considering the app has over thousands of different groups for you to pick through. Maybe you want to volunteer to help over at the Shreveport Veterans Home Center, or something as simple as watching your neighbors dog for the weekend whilst they are out of town having the time of their lives knowing their pet is safely being taken care of in the comfort of their home and with the most trustable neighbor they could find too. Don’t take my word or anyone else’s about this app, not until you download it and try it out for yourself. Who knows maybe you could make some cash helping others, or even make friends along the way. The choice is yours, but just remember with the Neighborhood App you will always have a neighbor nearby when in need of assistance!
This is 11 updates in about a month. You should not be fixing this many bugs in production software, and I certainly don’t see that many improvements wing made. Version history should be an honest change log, not just the same canned text every time. My internet service is capped and for me to consume over 1Gb per month just for updates to one app is totally unacceptable. Previous review: This is my weekly review of what’s new in this update. Oh, never mind. Can’t find anything mentioned. So I won’t waste time updating the app. This is a revision of my original review. The version history for this app’s last 25 revisions is the exact same text. If you are adding features, then let us know what they are. If you are fixing bugs, then you need to do more internal testing before releasing the change to the public. I need to know what is changing before wasting my time and internet bandwidth on non-applicable updates. This app is useful to me and works well. However, I am annoyed by numerous apps that do a weekly update. Please do more internal testing so you don’t have to update all the time. I really don’t see much in improvements from week to week. I have a slow internet connection, so dealing with 50 apps that need updating all the time is a major pain.
I started posting a fun fact Friday related to my industry on this platform to draw in potential clients to view my page. There is a particular neighbor that comments on every single post anyone makes and the comments they make are always unrelated and sometimes inappropriate. These comments are condescending and annoying. I attempted to block this person as they were commenting false news/political things/controversial topics, I just don’t want that spread throughout my page because they comment something on every single post. Even going as far as making their own posts mocking other peoples posts. I do not expect Nextdoor to do anything with this person’s account. However, after blocking this individual they are still able to see, react and comment on posts I make. You also are not able to delete other peoples comments on your post. This person is a real neighbor, I didn’t grow up in this area but a friend who did was bullied by this person. I wish to continue advertising on this platform I do enjoy it but this person is ruining it for me and there’s nothing I can do about it. I tried blocking them and I report their comments, I don’t want to respond and feed what they’re doing. If this person continues harassing our community on this platform, without the ability to actually block them then I’m going to discontinue using this platform.
2nd Update: i STILL receive emails despite deleting my account a second time. Apparently deleting it once wasn’t enough. Apparently if you delete your account completely, you actually aren’t. This is ridiculous. Flagging it as spam hasn’t worked. I’ve called and been assured I won’t receive anymore. All false. I feel like the only thing I can do now is get a lawyer, it should never get to that point. Update: in response to the developer, I deleted my account. Completely got rid of it. And I STILL receive 2 or 3 emails a day. This is solid proof that I can’t actually delete my account. I followed steps to unsubscribe my email alone, and I still get emails. I had this issue years ago, and somehow it resolved itself, but this time around, it’s worse. Original Post: Then look no further than this app. It will constantly flood your inbox with posts about lost dogs, helicopters in the sky, and more lost dogs. And the occasional “what kind of snake is this?” Post as well, all of which aren’t in your neighborhood! On top of that? The emails will be about posts two weeks ago! So you’re always up to date on the latest semi-local news and happenings. Unsubscribe? Nope, not gonna happen. It would seem like it takes 5-7 business years to update your notification preferences. Really though, great concept, but this app is 90% advertising, 10% posts. The delivery needs work.
Imagine for a minute or two, you have moved into a new neighbourhood and you don’t know anyone including any of your neighbors nearby. You’re right 100% and it’s scary to attempt it. I agree 100%. Your location found at the top will tell other whereabouts you live, not your exact address. Thank Goodness for that! In this app you will find people from all walks of life including those who use chose words (nasty words) and they will get corrected by other people who use this app. Complainers will get corrected too. If you post something and it doesn’t sound right to you, let us know and we will be glad to help out. Same goes for what kind of home service, electrical services, roof repair, etc’s to go to find the right person to help you out. You can think of this app as the yellow pages of your telephone book and never receiving a paper cut. So go ahead and use the services to the fullest and enjoy using this app and who knows you might even run into an old friend from your elementary school years like I have. Enjoy!
This use to be a good app when I first joined. That’s all changed. There are way too many ads. It use to be advertising for neighbors that had businesses, now it seems to encompass the United States! The app has become harder to navigate and regardless of how I configure it, I continue to get neighborhoods (even more clutter) that I’m not remotely interested in, and of course even more ads to go with it. After reconfiguring, they go away for awhile sometimes, but inevitably come back (and yes, I save the settings). I quit using the app and have started going in the old fashioned way. However, while that seems slightly better, it still falls way short of what it once was and it’s constantly trying to force me to log into the app. Because of the aforementioned issues, I now rarely use Nextdoor anymore. I’m just about ready to delete this app altogether! Main issues? Too many ads, too much clutter, and neighborhoods I can’t seem to eliminate permanently. By the way, I’m not alone in this critique, I’ve talk to others that echo these same complaints. I guess the younger generation, particularly those that like or use Facebook, feel right at home. Suffice to say, I’m not in those demographics! One last thing..The version history says the same thing on every update. It’s doesn’t list any specific thing that have been addressed; just general categories and therefore pretty useless!
Users Spreading of Opinions Sprinkled with Misinformation and Flat Out Lies
I wish Nextdoor would fix this: users seem to be allowed to force their opinion of how others should use the platform and misquote or lie about the community guidelines. I have muted users who attempt hostility like this by using the “mute” feature but the muted users can still see my posts. I don’t want them to see my posts. They are not healthy people and I would really prefer the mute feature behave more like a block. I have seen an unprecedented number of authoritarian types attempting to control how others use your platform and ethically there is a problem with that. I believe we should follow your rules not individual rules made up by local bullies. If there was a way to stop this and have Nextdoor intervene when terms and conditions or community guidelines are misquoted by users then user engagement and traffic might go up and it would definitely create a more harmonious experience. Maybe an additional reporting option for misquoting your terms? I have essentially been bullied for standing up for others even though I correctly quoted your terms and conditions, community guidelines. What can be done to resolve this issue? I am 100% certain I am not the only one. Otherwise, I love this platform and would love to continue using it.
This app has what they call “Leads” these groups decide which posts are shown.
Nextdoor has what they call community standards which if you are in violation they flag your post. Ok I guess. But then you have groups that WORK for nextdoor called “Leads” which supposedly vote to have a post removed but yet? You don’t get a warning from nextdoor about violations. Nope. Well how can nextdoor give someone a violation warning in a post about LBTGQ concerns without being exposed for their bigot beliefs. Well they can’t of course legally. So they allow these “Leads” to remove any posts without explanation of why or how the LBTGQ posts are being removed. I posted a pic of Caitlyn Jenner and explained a fact that when he was 10 yo he always wanted to be a girl. Swipe post was gone, but not before bullies and trolls had a chance to comment aggressively. The bullies and trolls? ARE THE LEADS that nextdoor HIRES to eliminate the true community. Do not download this app they also sell your information to 10 software companies. This app is conclusive to dictatorship and keep their hands clean by having these “Leads” which are racist people that dictate what gets seen. And what gets removed. Their idea of community standards is to get rid of LBTGQ and minorities. Just check out reviews on this app on review sites. Some “Leads” actually admit to what I have stated. And these “Leads” get paid to bully and discriminate wow just wow
Yeah. Huge learning curve even with trusted friendly guidance. UPDATE: Giving a star for developer responsiveness. A-Privacy should have two factor CRITICAL (email, txt or face*) helps in keeping apps updated & low in number to avoid hacks. B-Geo Settings should allow toggle for multiple neighborhoods. Our family happened upon this app to gift our deceased parents cherished items a second life and found the content as useful as FEMA, 311 city notices, local events and the like. We have actually done a family reunion trip based on details provided in ND, but we had to reconfig our profile and then set it back. Please look at the FEMA mobile app for examples of needed Geo flexibility. DISCLOSURE-The app is supported by sales made from their advertisers like most everything in the universe. ND is not as bad as some that get my PII and take off sending it to 50 vendors who are spamming or calling me before I get to the second field of creating an account online. If you get this by phone, just create a contact, set to block and add all the related numbers that call you. Then consider using a temporary internet number next time. Yes, I personally hate being solicited since I was born female. Being the hunted gets really old really fast! I am most happy being an offline database 😘
I originally joined thinking it was a great concept. But as time went on and I continued reading posts and even decided to respond to some, I found that this App was so one sided politically and otherwise, and if the coordinator or anyone else didn’t agree with you, they’d cut you like a knife! It got to the point that people actually ganged up on you or were simply angry and mean! I joined to find friends and all I found was petty people, mostly leftists whereby you couldn’t express your opinions without being called out!!! So that’s it! DONE!!!! So here I am and decided to give it another try, but to no avail because it’s the same old Karen’s on here with their petty nonsense, their cliques and boring stories that any fool can read about in Esquire and they get so caught up in their simply minded beliefs but god forbid you jump in with your own different opinion and either you’re ignored, just passed over, or their discussions become private! But this group isn’t different than many others I’ve read about from other states, it’s nothing more than a repeat of HS, much like Facebook for dummies, mean spirited small minded Karen’s who think they know it all! So again, whatever this account was meant for sure didn’t turn out the way it was intended, and I’ll say it again….the hardcore righteous right wingers are crawling all over the place!!!
You have no ability to choose not to display your full name. They prohibit anything other than your complete name. You have virtually no privacy at that point their support states it’s because it’s how you introduce yourself to complete strangers. But, I choose what information I give to complete strangers up and including if I am going to share my last name. I find it disgusting that they force it to be shown on the site not allowing the user to decide how much information of theirs is displayed. You can run the site and do a verification process while still allowing people personal display preferences. It’s disgusting and sorry but it’s perfect breeding ground for killers, serial killers, rapist and other. People get your name and your town and if they read enough of your comments I am sure they can use it for a hunting ground so sorry that I think the practice of not allowing someone privacy is disgusting. I thought the app would be great but it is a little to fascist to me. Until they allow some privacy measures for their users I won’t be utilizing this or any program of the like. I don’t introduce my entire name and area I live in to complete strangers especially not online. Not even my Facebook displays all identifying markers for people. So sorry I think this app needs to remember that there are sick people out there and they are helping not hindering those sickos.
It used to be a great resource, especially for finding lost pets, but for whatever reason they’ve changed the app entirely. There used to be categories such as a marketplace, news, weather, lost/found, etc. However they have taken away almost every single feature that made the app useful. My biggest complaint is that you can’t even sort by date when you search, the closest thing you can get is to change your newsfeed to recent activity, but even still, that does absolutely nothing when you’re trying to search. I just want to find my lost cat, and instead of getting recent results related to lost pets, I have to waste my time searching every single post that happens to have the word cat, did I mention that the vast majority of the posts shown are a month or 2+ old? Yes I’m sorry that your cat was missing 3 months ago, but that’s not what I’m looking for at all. I need RECENT sightings. How is this app supposed to help anyone in real time anymore? And why on earth would you take an extremely helpful community resource, and turn it into something that gives owners hope while wasting time that they could be using searching for their beloved lost pet. Do Not Waste your time on this app. Seems more like a scam to get your personal information these days.
You are welcome to promote LGBTQ, COVID vax, satanism and “every animal on the planet must be spay/neutered” rhetoric on this app, but if you mention you are straight, have not been vaxed, had a litter of puppies, are Christian, well then, your post will be removed. If someone comments on your post something that is negative and hateful, as long as their view is liberal, it is accepted by the administrators and will not be taken down. If a comment created replies to some troll who left hateful comments, they will get banned. It all depends on whether your past comments discuss super liberal themed comments. 95% of all posts are from an animal rights activist farming out shelter dogs for $300. These are the type of people who are the administrators of this app. My mother was once told she should be killed for a belief she had about pets. She responded how mean, spiteful, and unhappy that person must be to make a comment like that and then mom said she would pray for that person. Following that, MY MOM was banned for 3 months from this app because “being a Christian may be offensive to some people” and because her comment was “not friendly.” Someone was able to tell her she, herself, should be euthanized and that comment was allowed. This app could be great but the guidelines and rules only apply to some.
Initially subscribed after moving to a rural area for local info. and to aid in familiarizing myself I with the new area 2.6 years ago. In the beginning it was just that, with very little of the toxicity other social networking had become flooded with. I’ve recently deleted the app. I had to do the same with all other social media 6 years ago for the same reason. Mankind at its core has both compassion and immorality. Compassion, many times genuine, is also often used as a ploy to gain favor with others. This is sometimes referred to as (Virtue Signaling). Immorality on the other hand is the side people hide, more often then not. It comes to the surface in different degrees, held at bay only by what consequences a person would be forced to deal with at that moment. You see this on display most often with the personality change that takes place as soon as some people step into their car for a drive. Very often it’s shown in the different way a person interacts with people who may in some way be viewed as subservient to them. Children, The waiter at the restaurant, employees, strangers etc… Social media, including Nextdoor, having some potential good uses on another planet, has become THE place where Mankind can finally show themselves without the mask. Save yourself, save your children. Unplug….
I’ve had this app for over a year. While the app is useful for certain things going on in your personal community, you find there can also be a negativity by those close to you. In the year that i had the app I post only one single communication which was to find shelters near me that I could donate clothing to rather than dropping them to a Goodwill or other for profit organizations. The intent was to donate items to people in need in my community rather than give them to mass organizations that in turn use those items for profit. In less than 24 hours of me posting my single post, my entire account was suspended because I chose not to disclose my last name. I believe that info was not relevant to my intent to benefit my community however, someone within my community complained that my last name was not posted & Nexdoor chose to delete my account based of that complaint. I’ve read multiple posts over the past year about petty things such as how to get rid of the homeless or how annoying cyclist are but I find myself suspended for not providing my personal information which was only noticed from a post meant to help my community. This app supports those that only have negative complaints about the communities it serves but does not support those actively trying to help those in need within those communities.
I had been on this app for quite awhile and enjoyed it until recently when I had a difference of opinion and was very surprised with the behavior of many of the members. I thought it was a site where people acted like adults and you could exchange opinions in a reasonable way. But I quickly learned that if your ideas differ from the majority, you’re not welcome . So if you’re a person who likes to complain about everything- this is the site for you- if not , look elsewhere I received your response to my review , and it had nothing to do with removing anything - my problem with this app is that it’s controlled by a group of people that verbally attack you if you don’t agree with them - they act like childish bullies and don’t understand the idea that each person can have their own opinion. I thought it was a site for adults to rationally discuss ideas. I do appreciate the alerts of strangers in the area and neighborhood info , but as far as having an opinion that differs from the majority- don’t even bother. I also noticed that not all responses get posted. The site needs definite improving when it comes to everyone being able to express themselves MY CONTENT WAS NOT REMOVED!!!! Are you reading what I wrote?????? I deleted the app on my own because of what is explained in my note to you .
Your satisfaction will depend on your expectations
I’ve been a Nextdoor user for several years. I’ve found it to be an excellent place to post things I have for sale (as long as they’re not vegetables from my garden, eggs from my chickens, quilts I’ve made, etc.). My neighbors have also kept me informed about various criminal activities in the area, events that might disrupt my commute, contractors both good and questionable, and opening dates for new businesses. On the other hand, discussions about serious and meaningful topics are often flagged for removal, even if the discussion is lively and respectful. Nextdoor policies also prohibit neighbors posting services they offer (babysitting, dog walking, house-sitting, etc.) unless the person creates a business page (a bureaucratic tangle few individuals are willing to navigate). Finally, it’s entirely too easy to flag someone’s post without first contacting them to explain the problem. So, if all you’re looking for is an online forum to learn about which roofers are dependable or get rid of that old furniture cluttering up your garage, you’ll be happy with Nextdoor. If you’re thinking you’ll have a place to discuss the positions of your local elected representative or the merits of proposed legislation, or let everyone nearby know about your side business, you’ll likely be disappointed.
Poorly monitored/managed application for neighbors that truly care about their neighborhoods
First off they allow ads for puppies and kittens To be given away for free. It’s a known fact that this encourages those looking for bait for training their fighting dogs and good for their large snakes to pick up these animals. Applications that care about the welfare of animals do not allow ads that list them as free for this simple fact. Secondly the application is full of ads for all kinds of items pasted in between the posts. Thirdly I wrote a post asking my neighbors if they knew when google fiber was going to be installed in my neighborhood as their contractors had put up “no parking “ signs in front of all our homes two weeks ago but no one had started working. I stated in my post that I was asking because I had contractors coming to work on my home that would have to park in front of my home and that I had called the construction hotline provided to us but they did not know when the work would start or who was going to be doing the work so I couldn’t even try calling the contractor to ask. Next door sent me an email an hour after I posted this stating they removed my post because it was “soapbox “. Not sure how that is determined but definitely not an app that is interested in neighbors gathering and sharing information that is pertaining to them.
I created my account in 2017! I didn’t start using it really until 2022. Your community guidelines state INITIALS CAN BE USED SUDDENLY MY ACCCOUNT IS SUSPENDED FOR USING INTIALS AND IT HAS BEEN THAT WAY!🙆🏽♀️🙆🏽♀️ I can not even get in to delete it. Nothing goes on there anyway but a bunch of tattle telling and arguing and I’m pretty sure my name was reported which is why it’s suspended. Other apps let you use USERNAMES or TURN OFF THINGS YOU DO NOT WANT DISPLAYED not FORCE YOU TO DO THINGS YOU ARE NOT WILLING TO DO and it sells your info to 3rd parties. Using a nickname, initials, or shortened version of your name as the first name on your account, as long as it’s the name you are known by in the community and not an attempt to obscure your real first name. E.g. If you are known as Bunny Brown or BJ Brown, it would be acceptable for you to use either name rather than Barbara Joe Brown, the name on your birth certificate. You can also include a nickname in quotations after your real first name, for example, Barbara "Bunny" Brown. Your users would not know who is real nor who is fake they are just reporting people because they can and are mad and you guys lock accounts to obtain additional PII! i had to provide MORE PII to prove i can use what i am using in which that stuff is none of your business as you are provided more than enough PII when we joined plus it is said that you sell it.
I have had this app for a long time and go on it from time to time. When I was “deleting” Notifications in the app it makes you do them one at a time and keeps adding in past ones from forever ago. It would be nice in an “update” if they had it like Apple Mail or many other apps to have a “Select” tab and a “Delete” tab. Then a “circle” on the left to select any Notifications you want to delete and a simple press on the “delete” tab and those are all gone. Plus, have with “Select” a “Select All” tab so it automatically puts a mark in the circle on the left next to all Notifications. Then once again a simple press on the “Delete” tab and all Notifications are gone. I could not even phantom how many Notifications I have in the app I never read or deleted and swiping to the left did delete them, but more old ones kept loading. How far do they go back I have zero clue and not going to spend probably hours the way it is deleting old Notifications in the app. Hoping Nextdoor reads this and puts these suggestions in a future update to clean up how Notifications in the app are deleted and not take hours.
So I have been a member or user for quite some time and I’ve posted multiple different things to sell from new to used never have I been restricted from signing in until now?? All because this woman who I’ve never met and doesn’t know a dam thing about me send me the most rude,judge mental, racist message but here I am the one paying the price for her actions which is why I rated this app a one star. Until the situation is properly taken care of and she is warned to stop bullying other member's on the app then I will change my rating but why am I restricted from signing in? I have always followed the rules and posted as according to the rules but because one woman bad mouths me and assumes based on no literal evidence that I am selling stolen goods. I’ve posted in general if I ever needed advice or help finding a local mechanic I’ve never bullied, never bad mouthed never broken the rules so why am I being restricted ?? Have you even consider looking into her part because I have reported her and have proof of the messages screen shot to my photos that I will be more than happy to show you (NextDoor) treat everyone equally nextdoor and I shouldn’t be assumed anything based on my profile pic or the color of my skin or do I look poor like I can’t afford the items I’m selling so the next bully has the right to assume? No not fair at all.
I created a business page to promote my local landscaping business. It was great for awhile. I got lots of messages and calls from my neighbors for my services. I got good reviews. I was recommended by a lot of people. I posted once every other day and did not message anyone unless they inquired. I kept getting emails saying I was violating guidelines or something and that I needed to create a business page, which my page already was. The messages also said my posts were deleted, but they weren’t, so I was confused. I thought it was just a generic message or an error. One day I made a post, and a “lead” or “administrator” messaged me on the app. That’s what he claimed he was. He said I need to stop posting advertisements. Kept sending me a link to the rules and terms. Basically he said I could not advertise and if I wanted to advertise, I needed to create a business page. After a couple messages back and forth with this person trying to figure out what he was talking about or what I was doing wrong , this person finally realized it was my business page. So he started back peddling saying Nextdoor wants no one advertising, ever. He told me the rules and regulations are misleading. The next day, I was blocked out my account. All my customers are outraged as am I. I cannot contact several of my customers. I lost out on a lot of business.
Please add a rating feature for when users sell/buy. It would be great, if Nextdoor is linked to Facebook that ratings from ND would show up on Facebook too and vice versa Please add time stamps on the messages!!!!! Add a way to mark pending for items. Allow a way to share a profile so interested buyers can see items for sale Great for finds, staying connected, etc. Needs work though. App is kinda of glitchy. Especially in main feed. In messaging, if you’re in the inbox and someone messages , it doesn’t appear. And the first message is hidden unless you scroll down a bit. Shouldn’t be this way upon opening messages or when in inbox already. Also, there needs to be more clarity on how to stop receiving notifications on certain posts. I tried to do it and I accidentally blocked the person and can’t unblock them on phone. Maybe I can from a desktop. MOST RECENTLY- when I list items for sale, I copy and paste the info for the item I just listed elsewhere and Nextdoor no longer allows to copy and paste. VERY FRUSTRATING. FIX THIS PLEASE Also, please make it possible to share a link within Nextdoor to someone’s profile so potential buyers can see a person’s listings. Otherwise, I have to individually link each item.
I hate writing something so inflammatory, but this is pretty important. Because of the design of this app, you are: a) not able to block anyone b) automatically and permanently linked to the person who invited you c) unable to remove this person as connected to your account d) will always see their picture on your home page. I’m guessing they also get a notification when you join/re-join. When I brought this up to them their response you can “mute” them and they won’t see your content unless you are in the same neighborhood. So if there is a person who makes you feel unsafe in your neighborhood - you cannot block them. If there is someone who makes you feel unsafe and knows which neighborhood you are in - they can change their address to one in your neighborhood to gain access to your feed. I’m also not sure how much of my personal info they have access to (can they see which neighborhood I’m in? What street? What state? My picture?). This is so far beyond unacceptable in 2020. Blocking someone on a social media app is simple feature and should be part of the first round of requirements in the first implementation. I’m already talking to the product team on this, but I think others should know that until this is implemented - your personal safety is not being taken seriously by this app.
In the age of bot accounts and fraud being so rampant on all social media apps, finding real people in a community is challenging. NextDoor’s appeal is its requirement that members are true residents of their locales and restricting viewership of content to specific neighborhoods. However, since engaging with the app several years ago, I have found it consistently buggy and struggling in its UIX. The bug that has compelled me to write a review is issues with the verification screen in both the mobile app and desktop browser site that prevented me from being able to reverify my residence since moving for over 3 weeks now. The number of email exchanges it’s taken to hopefully resolve would turn most folks off to even using the app should they encounter the same issue, especially those not comfortable with technology. I give 3 stars because I still like the concept of ND and customer support is well-meaning, but the reality is that ND doesn’t have the same capability to execute and deliver as big time social media apps and it shows in the user experience. I’m not asking for all the bells and whistles in this app, just for adequate QA and testing for existing functionalities.
This app should get a zero star. I had my account deleted because I used my first initial. I initially had my full name on there, until some psychopath started stalking me on their app, which they provided no security for. I am a public figure, and do not wish to have my known address for the whole world to see or my full name. if Instagram allows for my checkmark to have an initial this little bitty site should allow it also. Next-door needs to provide protection instead of little messages that are offputting an aggressive scene. You need to have your name not an initial, and we mean not an initial. This is protect anybody because literally somebody could make up a name. I should sue you for breach of contract for not providing a safe space and negligence. Don’t use this app. I’m sure there’s better apps out there that are safer not ridiculous to have somebody that’s past aggressive sitting behind creating little messages to intimidate people and yet they let people that are stalking you on their on their app and they are they know your exact location. . It also you cannot connect to anybody to actually get this mess straightened out. They have four little little sentences that you can pick and none of them relate to this. Don’t waste your time on this app.
I’m from Ventura which was greatly affected by the Thomas fire, the largest wildfire to date in California. This app was the best way our city communicated with us during the 3 weeks the fire burned. Through this app, the city was able to quickly post information as they received it about the fire, when people could return home, where to pick up free masks for the smoke and workshops and resources for those who lost their home. Even after the fire was finally put out and the news crews left, neighbors in the affected areas who had lost their home were exchanging information about how to clear the debris, reporting suspicious activity and exchanging experiences trying to manage their insurance claims. I have learned about the difficulties of rebuilding after a natural disaster through this app. I thought this app was mostly just to buy and sell things with rude people but once our city went through a disaster, this app became invaluable, informative and helpful for everyone in our city. To the Nextdoor app team, thank you for playing an integral part in our city’s ongoing recovery.
This app is fine. It’s great for selling because it’s way safer than CL, but it’s really no different than any other social network. Everyone with their inputs and soapboxes is still here. That’s fine though, who cares. What burgers me about this app is that it is extremely glitchy and their policies make no sense. Every message I receive renders a double notification bubble, you can’t change pics out in your ‘for sale’ listings, even though there is a button to click to change them. You can sit there clicking “remove photo” until the second coming ... It ain’t coming down. So then you have to delete the entire posting altogether and repost it. When you have 15-20 postings, this becomes an issue. I’ve now moved exactly 1.5 miles down the road, which means (apparently to these guys) MARS, and they take the liberty of deleting my items. Not put their ability to be sold on hold, not muting the post, not even archiving, but simply deleting them altogether. When I contacted customer care about the issue, they said they could do nothing, as this was their policy. Hmmmm. This tells me they have a VERY lazy and/or sloppy coding team and complaisant customer care group.
Long story short, My daughter was harassed by a local grocery store worker, Every time we shopped there. It’s my neighborhood for over thirty four years in a really nice part of town. For two years she/we were harass I’ve taken all precautions to try and change the out come of our shopping but nothing seemed to work, so I took action. Took my concern to Nextdoor, I got some super awesome support for neighbors who’ve had the similar problems with this child predator. But it took only four neighbors who reported my posts over + over again. I have recently been kicked off twice, this after revising my posts to not “offend” certain people. After being reported for “going against their guidelines” I have come to the conclusion that it’s personal + that some people just had a problem with me. Instead of helping Nextdoor rep said basically their is nothing they can do + that I have to watch what I said robbing me of my freedom of speech. So Nextdoor you failed a single mother who is doing everything to keep her daughter safe, all while keeping child predator sympathizers safe in our neighborhoods. Maybe one day y’all will do better to keep the children in our neighborhoods safe + not the butthurt adults. Signed, Super disappointed neighbor Do Better.
Being relatively new to this program and sometimes and sometimes not such a patient person for which I apologize :-) not only is this next-door program a wonderful program but the products you provide the platform that you offer I’m actually profoundly amazed. I have finally figured out to some degree it really works and I have a business page called grace for life ministries. You all worked very diligently and patiently with me to get it up and running and it is very sophisticated. The platform that you have provided I mean very sophisticated. I have a son with mental challenges and I now have physical disabilities after a recent surgery and I think the general message presented conceptually and verbally as a therapist after all these years is going to be kindness, compassion quality and generous thinking towards others in light of their needs. I think it fits with what you teach and would like now starting a very new year. thank you for all you doing for being so patient with me. Happy new year to you. Sincerely, Dr. Thomas R Miller PhD.
This app is a complete joke. I signed up using my google account as it was one of the options at the time of subscription. Hadn’t really used it for much other than local information until the other day when someone’s dog was lost and I was trying to help out the person that found the dog while they were contacting animal control. I decided to post a picture with the details of the animal and to let everyone know that the person who found the dog was contacting animal control so that the owner could hopefully be reunited with their loving pet. Went back into the app to check to see if anyone may have responded just to learn that my account was deleted indefinitely due to my name in my account. I use my nickname on all of my apps due to predators attempting to contact me through apps. But instead of Nextdoor advising me to change my nickname to my actual name they decided to delete my account at a time when I was trying to do a community service and reconnect a lost animal with its owner. Thank you for doing me a favor by deleting as I will in the future use a more reputable app for services such as this. Smh….. I have seen all types of nonsense on this app that had nothing to do with community and they delete me for my name and trying to help someone out within my community.
Just joined in a few days ago and I think I’ll be happy with the concept... Staying informed and connected with your neighborhood and community can make for a better more enriching and fuller life! Promoting the feeling that “we’re all in this together” can only be a good thing cuz even adults need reminders on etiquette and how to communicate with both integrity and grace, which has sadly been going out of style as of late... This app can be the platform for recreating a better, bolder, more involving, more compassionate community with informative and inspiring neighbors who can guide us and teach us that we’re really not all that different from one another and most of us just want the same things... To love and to be loved, to be understood as we are and the capacity and openness to understand others without rancor but with respect and compassion. Well, I’m a dreamer and probably an optimistic, most times, and one can only hope for the best, yet this app gives us all the opportunity, the voice, and to take action to do more than just hope... one neighborhood at a time...!
I’d give it a higher review if the notifications worked properly
I’m still fairly new to Next Door, but right off the bat, I found it demanding and overbearing. I got bombarded with emails that I never signed up for. I had to adjust my settings to not receive any emails, then I had to sit there and unsubscribe. For push notifications, I said I only wanted Top Posts and responses to my comments or my posts, instead it sends me notifications to things I’ve reacted to, so I’m being spammed with notification requests for things I don’t want notifications for. Perhaps I’m missing something, but it seems like the settings are too basic, it makes me not want to use the app. I guess for now I’ll just turn off all notifications. There’s a pop up that says “oh you might miss out on ”, but I suppose missing out is better than being bombarded by unnecessary notifications. It would also be nice to prioritize categories, so that I could receive only notifications for specific categories. Perhaps some people like to buy from their neighbors, but that is considered low priority to me, so I would prefer not to see posts. Am I just missing something or does that feature not exist?
Update: 3 days ago a new update came out and the app is even clunkier than before. Everything has a delayed action, comments won’t show when there’s more on the thread, and you can’t react to comments. They really need to figure out what’s wrong. This mobile app has several issues that haven’t been addressed, and seems to be becoming more difficult to use from a software standpoint. Scrolling in the app is very slow and more often than not it freezes. This is also apparent (as others have mentioned) when you try to add a reaction to a post/comment, it doesn't allow you to do so. Another issue I’ve noticed this for several years and notified the help center (to no avail), is when you scroll through the “Finds” section for more than a few seconds, it heats up your phone significantly. Overall the platform is what it is with regard to social media, but focused more on your immediate town/neighborhood for updates and questions. Unfortunately, there can be a lot of cruel neighbors, but it’s a resource to better to know and avoid those who treat others poorly. Those who complain about “free speech” are the ones neglecting the fact social media is a private business that can regulate offensive and malignant content.
Seen many a pet returned home, as well as a young child lost on Halloween, from the fast word of mouth from this app. Suggestion: Make the reply function so people can reply to specific responses in a thread instead of the whole thread. I also noticed that when things get “unfriendly “, the admin person will delete the entire thread vs. the offending text. Not sure if this is a limitation of the software or the discretion of the admin. Having a whole post deleted is not beneficial because some of them have pertinent info about some things which is lost when an entire post is deleted. Also, the app is not as intuitive and user-friendly as it used to be. I used to could just bring it up and see things posted in my neighborhood, and then the surrounding area. Now it’s just random stuff from anywhere, and I have to do a lot to try to look for things relevant to me. At least on the phone app. It seems to have gotten too commercial too. And I’ve had a hard time posting things from my app, and getting them posted in the right direction, when I’ve been out and about. It would be nice to simply post something and intuitively place it where it needs to go.
This app is full of bullies to where if you say something they will make fun of you they laugh at you they come at you and these are your neighbors!!!! Yes some of these things get reported and sometimes they’ll get shut down but it doesn’t get shut down by next-door there’s community reviewers like myself who reviews these posts (it’s like a job you don’t get paid for) that’s been reported and if you’ve got biased people who are friends with them they will not remove the comment and they will continue to let these bullies go on being bullies. I was even threatened with a knife by one lady on there it is ridiculous it is a site that has gotten out of control and next-door does nothing to monitor it even though I’ve reported things in the past I just got my account shut down for three days for re-posting news articles in a private group that I created! They said if you want to talk politics make a private group So I made a private group you had to request to join when you joined you seen news articles that I reposted they shut me down for three days and said that I shouldn’t post those things!!! It’s just news it’s not conspiracy theories or made up it’s actual news! I will not be on this app ever again!
This App does have its bonuses but, it is by far the worst (semi useful) app I have ever had. I did not subscribe to emails yet somehow am CONSTANTLY getting emails from them. Probably 15-20 per day. When I respond and tell them to remove me from emails they say I need to go unsubscribe from emails in the app. I have every single email option unchecked and according to what they tell me I should not get more. As far as the actually usage of the app, it is confusing and cumbersome. Not easy to use at all and has absolutely atrocious customer service. I would trade a kidney to never have to see anything to do with this app ever again. I see in a majority of the “critical” reviews that the developer comments about how easy it is to unsubscribe or delete your account. That is simply not the case. I have gone and unsubscribed from every single thing I can find following their instructions yet STILL get emails from them. You see things going on in your neighborhood except if one single person is offended by something you say, you’re essentially banned. No review, no warning, nothing. Still don’t even know what comment I made that was against any sort of policy. Now after 3 years of not posting using the app at all I still can’t be removed from it.
I joined the Nextdoor app to get recommendations for local businesses and services, as well as to keep up with events and/or possible emergencies affecting my local community. Unbeknownst to me, Nextdoor took it upon itself to leverage my identity (name and street name) to send out invitations to strangers in my community without my permission to get them to join the app. I was horrified to discover this feature when I received an email notification that a person I didn’t know had accepted my invitation to join the app. Clueless as to what invitation had been accepted, I did some digging and discovered that Nextdoor had sent out 200+ invitations in my name without my permission. I feel completely used and violated by Nextdoor and immediately deactivated my account due to the company’s unethical business practices and invasive customer exploitation tactics. The overly invasive nature of the app completely overshadows any positive features I previously enjoyed. In addition, the app indicates that users can opt out of this feature, but only after hundreds of invitations have already been distributed on your behalf to neighbors you’ve never even met. If you value your anonymity, privacy, and safety in your local community, please heed this warning about Nextdoor.
Awesome APP why didn’t any think of this sooner?!?
Ok so let’s admit it, community and neighborhood values have changed in the past days 10 years. We no longer know our neighbors it’s just not the same. Technology may be part of the reason why, amongst other reasons too but hey if technology is keeping neighbors isolated and not out talking to one another then why not use it to our advantage right? .. and that is why I appreciate this App so much. It’s a place to share good news, bad news, warnings/alerts... missing pets/items...offer refer promote or inquire about services ... pitch ideas and generally just communicate with one another. It helps maintain a safer surrounding Keeps people aware and informed and I guess is the new way to be a neighborhood.. take what I can get but I have to admit so far there’s been at least 3 incidents in which this app has benefited me personally ... it’s great. Get your neighborhood involved guys.. it can’t hurt but I can help. Totally recommend the neighborhood app...at least check it out. Thanks to the developers ... one app I’m sure of is this one. Love it!
I have been using this app for 2+ years. Like most of social media, sometimes it’s great, and sometimes opinions are way out there. But what the developers can control: App performance. This has seriously degraded in the past 2-3 months. Now, when you open the app, it takes MINUTES - not seconds - for app content to load. Routinely. Should you ever post that you have something to sell, and someone message you, those messages seem to get lost and have inertia so days can go by between sending and receiving responses. But the primary issue is the load time of anything initially when you open the app. I understand this app is settings-rich, and loading the settings is a display burden. But it’s recently crossed the line between “Okay, it will just be a minute” and “Oh. NextDoor. I should go get a cup of coffee. And shower. And meditate.” Before I expect to see any content load. What other app has that??? NONE. I don’t know what has changed, but most days I now cancel out of NextDoor instead of checking in because of the extreme initial load times. If your performance is going to be so terrible STOP SENDING THE EMAILS PROMPTING ME TO CLICK FOR UPDATES THAT WILL NEVER NEVER LOAD.
This app could be great but the major drawbacks is that most everything you’ll get notified is negative or something that is wrong in the neighborhood. It’s so bad. And the people on there are always complaining about someone doing this or something not working in their neighborhood. It’s toxic. There are good things but none of my notifications ever tell me what good is happening. Instead I get a heavy dose of all things that are bad or negative. (Someone stealing this or someone graffitiing that) And I live in Northridge in LA, which is considered safe. And most people just want to post to aware others but most won’t ever encounter that same experience. What it does is put more unnecessary fear and looking out for someone they will never encounter in their neighborhood. I’m going to delete the app and I suggest not downloading it because all your notifications will get a lot of negative information suggesting your neighborhood is bad. But I particularly live in a peaceful neighborhood. Don’t let this seep into your brain by downloading it or you’ll start to have all those negative information downloaded in your brain.
Account settings don’t work and developers don’t care
Still no redo from Next Door and still continuous spam from all over, outside my identified neighborhood! When I contacted them directly, they told me how to stop these postings. I followed their instructions and the posts stopped for a couple of weeks but are back. If I can identify my neighborhood, why do I have to sort through all this garbage????? I have been trying to get this fixed for months. There are settings to turn off the “popular posts” from outside my area, but this does not work. I’ve contacted Nextdoor and the do nothing! ANNOYING!!!! It gotten to where when I go to my notifications, the first thing I see are the so called “popular posts.” These posts are all from California and New York! Why would I care about looking at photos of ducks from California??? I go to Nextdoor for information about my local neighborhoods. Next is supposed to be a local community app, thus the name. This is so annoying, especially when there is Facebook which stays local in the local sections. I know there are some people who are ok with it, and that’s fine. But allow those of us who have better things to do with our time to turn off this feature. Nextdoor told me that’s not possible! 😡
Nextdoor is in neighborhoods nationwide. Tap into your neighborhood with Nextdoor. Find recommendations for businesses near you, search Nextdoor Finds to buy and sell great stuff, join groups to connect with neighbors. The possibilities nearby are endless. Use Nextdoor to stay informed about what’s going on in your community. Find home services, learn about local business openings or get to know the people you see every day. Welcome the new kids on the block, keep up with local news, plan a nearby event or share recommendations. From community activities to block parties, neighbors can connect in many ways. Nextdoor makes it easy to meet neighbors who have similar interests. WHAT MAKES NEXTDOOR THE #1 APP FOR NEIGHBORS Stay Connected • Keep up-to-date on all the neighborhood happenings • Get offers & free stuff when a neighbor sells that chair she no longer needs • Meet your neighbors and finally call that nice man down the street by name See What's Happening Nearby • Find local events like cookouts, arts festivals and community activities • Discover garage sales and clothing swaps • Learn about restaurants and shops near you Find Home Services & Deals • Hire a local babysitter or recommend a nanny • Locate a pet sitter or dog walker for your furry friend • Find discounts offered by nearby businesses HEAR WHAT NEIGHBORS HAVE TO SAY ABOUT NEXTDOOR “Before Nextdoor, I didn’t know there were several qualified babysitters living nearby and looking for work. It was easy to feel comfortable hiring my neighbor’s daughter to watch my son after school.” - Patrick, Mission East “This year for Spring Cleaning, we wanted to sell old appliances, tools, clothing and electronics on Nextdoor Finds. In no time, our neighbors stopped by to make a deal and take things off our hands. It was easier than anything else, and it feels good knowing our old stuff has found a new home in the neighborhood.” - Dan, Hayes Valley OUR PURPOSE At Nextdoor, we believe that by bringing neighbors together, we can cultivate a kinder world where everyone has a neighborhood they can rely on. YOUR PRIVACY Nextdoor is a trusted environment where all neighbors are verified, making it safe to share online the kinds of things you'd be okay sharing with your neighbors in person. Here's how: • Every neighbor verifies their address • All members go by their real names, just like in person Connect with us: https://www.facebook.com/nextdoor https://twitter.com/nextdoor https://instagram.com/nextdoor Continued use of Location Services running in the background can dramatically decrease battery life. Nextdoor doesn't run Location Services in the background unless you give us permission by turning on optional features that require it. Terms: nextdoor.com/member_agreement Privacy: nextdoor.com/privacy_policy California "Do Not Sell My Information" Notice: www.nextdoor.com/do_not_sell
